Refund Policy

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All sales are final. MyTAssist does not offer refunds.

This Refund Policy applies to all services, consultancy, development, resource augmentation, training, subscriptions, and other offerings provided by MyTAssist.

1. No refunds

All fees and payments made to MyTAssist are non-refundable. Once a payment is made or an engagement has commenced, it is not eligible for refund, in whole or in part, including for unused time, cancelled engagements, or change of mind.

2. Why

Our services involve the commitment of skilled resources, planning, and delivery capacity that are reserved for you from the outset of an engagement. Because these resources cannot be recovered, fees are non-refundable.

3. Cancellations

You may stop or cancel an ongoing engagement in accordance with your agreement or statement of work. Cancellation stops future billing where applicable, but does not entitle you to a refund of amounts already paid or of fees for work performed and expenses incurred up to the cancellation date.

4. Service issues

If you believe a deliverable does not meet the agreed specification, please contact us — we are committed to making it right through correction or re-performance under the terms of the applicable engagement, rather than a refund.

5. Exceptions

The only exceptions are where a refund is expressly required by applicable law, or where MyTAssist agrees to one in writing at its sole discretion. Any such exception is limited to the specific instance and does not create an ongoing right to refunds.

6. Contact

Questions about this policy: sales@mytassist.com.

This document is a general template and does not constitute legal advice. Please have it reviewed by qualified counsel for your operating jurisdiction before publishing.